A Florida woman posed as being a social employee. No-one caught on until she died.



A Florida social worker surrendered her license right after an investigation observed her spouse pretended being her and addressed patients using an internet mental well being platform.

Based on a Florida Department of Well being investigative report and on-line well being department documents, Peggy A. Randolph was a certified medical social worker in Ellenton, about 20 miles northeast of Sarasota.

She was also accredited in Tennessee being a social worker, for every on line documents and paperwork filed towards the state’s Board of Social Employee Licensure.

When Randolph was documented, she worked for Brightside Wellbeing, an internet based mental well being System, involving January 2021 and February 2023. For the duration of that time, she provided providers to countless customers by using movie get in touch with, according to Formal paperwork.

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Affected individual discovered about impersonation right after social worker’s wife died
Randolph went on bereavement go away subsequent the Dying of her wife, Tammy G. Heath-Randolph. That’s when Randolph’s client noted that she were taken care of by Randolph’s unlicensed, deceased wife instead of the social employee herself.

The individual who claimed your situation provided a photograph of herself Chatting with Randolph’s wife during a session. When Brightside Overall health started an investigation and confronted Randolph, the social worker denied the client had been taken care of by her spouse.

Randolph finally admitted it absolutely was her wife seen during the Image dealing with the patient and mentioned her wife, Heath-Randolph, had an “uncontrolled bipolar problem” that could have triggered her observing sufferers driving the social worker’s back again.

When Brightside Wellness commenced investigating the case, the corporation uncovered Randolph’s spouse was observing individuals for fairly some time, As outlined by a report filed Using the Florida Office of Overall health.

“This was a coordinated work so Randolph could present companies to individuals in person although (her spouse) offered expert services more than the cellular phone,” the report go through.

In keeping with records filed in Tennessee, Randolph was compensated for periods her spouse attended.

"Brightside Well being carried out an internal investigation and established (Randolph) experienced shared her log-in credentials with (her wife)," the report reads. Brightside Overall health fired Randolph on Feb. 28, 2023 and then the social worker selected to retire her license.

Brightside Health let police understand about the situation on April 17, 2023.

Randolph could not be reached for remark but files filed in Tennessee display that Randolph agreed not to apply to reinstate her license. She also must pay out a civil penalty of $1,000.


Mental well being business reimbursed sufferers for impacted cure
Brightside Health mentioned in a press release to United states Currently that Randolph was an unbiased contractor on the platform, along with other mental well being sites.

The company said it's going to take safety measures to avoid conditions like these, like interviews, history checks and license verification. The corporation also claimed it revalidates licenses for all of its healthcare gurus.

The moment Brightside Wellbeing discovered with regard to the promises from Randolph and her wife, the company eradicated her use of the business’s systems and terminated her deal.

Brightside Overall health also stated it:

Reassigned Randolph’s clients to new healthcare industry experts
Noted the situation to federal authorities
Documented Randolph to professional licensing boards
Carried out a comprehensive protection audit
The organization also reported it notified the Office environment of Civil Rights of a potential HIPAA violation, in addition to contacted sufferers in writing and by means of cellphone.

The company said Additionally, it issued refunds for potentially-related classes and Permit insurers know.

“The claimed conduct could be a breach of Randolph’s contractual agreement with Brightside and a violation of her Experienced code of ethics,” the corporation claimed from the prepared statement.

“We’re extremely let down that an individual company was prepared to violate the believe in that Brightside and, most of all, her clients had put in her, as have faith in is the foundation of your client and supplier relationship in both equally telehealth and in-human being care.”

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